AI Solutions Architect, AirOps
Mar 2026 to presentSeries B AI content and workflow platform. Sole technical advisor to a portfolio of enterprise accounts.
- Own a $1M portfolio of 7 enterprise accounts (Asana, Grammarly, Webflow, Capital One, Vapi) as sole technical advisor from discovery through deployment and expansion, sustaining zero churn while closing $120K in upsell and winning 2 competitive rip and replace displacements.
- Designed LLM as judge evaluations to settle an output quality dispute with a churning account, scoring 10+ paired samples against direct Claude output across answer engine optimization, SEO practice and brand tone adherence. The evidence retained the account.
- Shipped a Claude based QA agent that scores draft content against criteria derived from live client feedback, catching feedback drift before delivery. Adopted by the full 20+ person solutions team.
- Architected multi market LLM content pipelines for Asana, scaling coverage from 4 to 13 languages, and ran architecture audits that cut LLM calls by about 43% and token spend by about 50%. Published as a customer case study.
- Presented platform architecture and account audits directly to the CMOs of Webflow and Asana. The Webflow walkthrough stabilized an at risk account and drove a roughly 50% increase in use cases and token consumption, and the Asana audit won CMO sponsorship.